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General Follow Up
Request Product Review - Floating Speaker (White)
PDF Instructions For Both Speakers
Request Product Review - Floating Speaker (Black)
Promo Code Use - Request Product Review
This can make or break your open rates, so choose a good one! We actually recommend using the default one, it's the same one Amazon uses for order updates and also has a ~46% open rate conversion.
You can attach one file up to 7mb. File types are restricted to the following: jpg jpeg gif png pdf doc docx txt psd ai xls xlsx ppt pptx
Trigger an email to be created and scheduled after an order hits a certain status.
Confirmed - once an order is out of pending and reaches payment complete. Emails send within 24 hours after. Most times with FBA, they will have shipped within hours of an order being confirmed.
Shipped - when the order is marked shipped inside Amazon's systems.
Delivered - when the order has made it to the buyer. Accuracy is within 12 to 24 hour timeframe.
Once an order has reached the previously selected status; you can adjust how many days to wait afterwards to send the email.
For example; sending a general follow up around 1 or 2 days after an order is Delivered is perfect timing. Usually gives them a day or so to have opened up and checked the package.
Then sending a request for a product review or feedback about 5 to 8 days after Delivered gives the buyer enough time to evaluate your product(s) for a review and also ample time to reply to your first follow up email if there are any issues.
Send the emails at a specific hour of the day when your buyers are most likely to open, read, and respond.
You know your buyers better than anyone else. For example; if you sell desktop night lamps, sending emails during late evenings will catch them as they are likely using your product.
These hours are currently in US West timezone.
Add Specific Product ASINs
Exclude Specific ASINs
Target and send emails to only orders containing ASIN(s) that you enter here.
Leave blank to send to any and all ASINs. If using a variation; you'll want to include the parent product ASIN as well.
If an order contains any of these ASINs, then no email will be created or scheduled. Useful for buyers who order multiple products & variations from you all in one order.
Leave blank to not exclude any ASINs.
Any Price Total
Add Promo Discounts
Send your promo code buyers direct reminders to leave a product review in exchange for their discount.
Take the extra step to ensure they don't forget to fulfill their promise.
Adjust the slider below to a price range that an order total would be in after using promo code. Tip: Not all reviewers have Prime & pay for shipping and/or tax.
Select a Price Range
Both FBA + FBM
Filter only orders that are Fulfilled by Merchant, Fulfilled by Amazon, or both.
This is useful if you are using a combination of both fulfillment types and needing to further tailor custom messages between the two.
Include Every Buyer
Only Non-Repeat 1st Time Buyers
Only Buyers With Previous Orders
Send to only buyers that have purchased from you before. Or to only buyers that are first-time customers of yours. Or send to all buyers regardless.
Sellers in Europe can take advantage of sending custom translated emails to only orders from certain country marketplaces.
Be sure to create each translated version emails as a Template, and assign them to a Hunt with only those countries selected.