Subject Line

This can make or break your open rates, so choose a good one! We actually recommend using the default one, it's the same one Amazon uses for order updates and also has a ~46% open rate conversion.

If you want to render the buyer's name that each order belongs to, copy/paste our Auto Fill Tags into the field:

[[BuyerName]] for full names.
[[BuyerFirstName]] for just the first name.

File Attachment

You can attach one file up to 7mb. File types are restricted to the following: jpg jpeg gif png pdf doc docx txt psd ai xls xlsx ppt pptx

Order Status

Trigger an email to be created and scheduled after an order hits a certain status.

Confirmed - once an order is out of pending and reaches payment complete. Emails send within 24 hours after. Most times with FBA, they will have shipped within hours of an order being confirmed.

Shipped - when the order is marked shipped inside Amazon's systems.

Delivered - when the order has made it to the buyer. Accuracy is within 12 to 24 hour timeframe.

Days To Wait

Once an order has reached the previously selected status; you can adjust how many days to wait afterwards to send the email.

For example; sending a general follow up around 1 or 2 days after an order is Delivered is perfect timing. Usually gives them a day or so to have opened up and checked the package.

Then sending a request for a product review or feedback about 5 to 8 days after Delivered gives the buyer enough time to evaluate your product(s) for a review and also ample time to reply to your first follow up email if there are any issues.

Time Of Day

Send the emails at a specific hour of the day when your buyers are most likely to open, read, and respond.

You know your buyers better than anyone else. For example; if you sell desktop night lamps, sending emails during late evenings will catch them as they are likely using your product.

These hours are currently in US West timezone.

Only Specific Products

Target and send emails to only orders containing ASIN(s) that you enter here.

Leave blank to send to any and all ASINs. If using a variation; you'll want to include the parent product ASIN as well.

Exclude Specific ASINs

If an order contains any of these ASINs, then no email will be created or scheduled. Useful for buyers who order multiple products & variations from you all in one order.

Leave blank to not exclude any ASINs.

Target Promo Buyers

Send your promo code buyers direct reminders to leave a product review in exchange for their discount.

Take the extra step to ensure they don't forget to fulfill their promise.

Adjust the slider below to a price range that an order total would be in after using promo code. Tip: Not all reviewers have Prime & pay for shipping and/or tax.

and

Select a Price Range

Fulfillment Type

Filter only orders that are Fulfilled by Merchant, Fulfilled by Amazon, or both.

This is useful if you are using a combination of both fulfillment types and needing to further tailor custom messages between the two.

Repeat Buyers

Send to only buyers that have purchased from you before. Or to only buyers that are first-time customers of yours. Or send to all buyers regardless.

Filter By Country

Sellers in Europe can take advantage of sending custom translated emails to only orders from certain country marketplaces.

Be sure to create each translated version emails as a Template, and assign them to a Hunt with only those countries selected.